Millions of Americans are targeted by fraud every day, often through a single text, call, or email, designed to look like it came from someone they know or trust. The Federal Trade Commission’s (FTC) National Do Not Call Registry – a platform for consumers to tell companies they don’t want to receive telemarketing calls and robocalls – recorded over 2.6 million Do Not Call complaints in 2025. Yet even with that volume, unwanted calls remain about 48% lower than in 2021, demonstrating that the tools and policies put in place by the wireless industry are delivering real protection for consumers.  

Fraud is a problem no single industry can solve alone, but the wireless industry has made it a priority to build on the FTC’s work, deploying new tools and partnerships to help Americans fight back against robocalls and scams.

Carriers across the country have built a multi-layered, nationwide defense against robocalls. At AT&T, we verify who’s using our networks, block fraudulent calls and flag suspicious calls before they reach you; work with the Industry Traceback Group to trace scam calls back to their origin; and stand behind mitigation programs we’ve pledged to keep strengthening.

Through this work in the first seven months of 2026, AT&T has blocked or labeled nearly 25 billion robocalls as spam. Our detection strategy combines machine learning, network analytics, and trained personnel, to help identify and block illegal robocalls and scam texts before they ever reach a customer’s device. 

We’re also putting tools directly into customers’ hands, so they have the confidence they need when it comes to preventing robocalls:

AT&T ActiveArmor is a free app that allows customers to customize their robocall protection, manage unwanted calls, and create their own block list for calls labeled “spam likely” by our network analytics. A paid, advanced version also includes public Wi-Fi protection, identity monitoring, and safe browsing. 

AT&T Call Protect is a free service for customers of AT&T Phone and AT&T Phone – Advanced that blocks calls from known scammers and sends a caller ID alert if a call is suspected of being spam.

AT&T Cyber Aware is a platform that provides plain-language guidance on current scams, fraud alerts, and instructions for reporting suspicious activity.

We aren’t fighting this fight alone; the wireless industry has orchestrated a coordinated ecosystem of programs designed to stop fraudsters, for example: 

The Secure Messaging Initiative, managed by CTIA, helps wireless providers and state and federal law enforcement authorities share information about suspected spam messages to enable enforcement against the senders of fraudulent messages. 

The Industry Traceback Group, established by USTelecom, works collaboratively with voice service providers from around the world to combat illegal calls by tracing suspect, unlawful robocalls to their origin.

The Secure Telephone Identity Governance Authority (STI-GA) is an industry group that establishes a policy framework for STIR/SHAKEN, a key technology in authenticating calling numbers on internet protocol (IP) networks.

Putting an end to fraud that targets Americans is a job no single sector can accomplish alone; industry leaders are making the investments, building the infrastructure, and committing to keep raising the bar. As threats evolve, so will AT&T. 

It takes all of us, and the wireless industry is showing up to help keep customers protected.

For more information on how the industry is fighting against robocalls, visit https://www.fcc.gov/consumers/guides/stop-unwanted-robocalls-and-texts 

For more information on how AT&T is helping customers combat robocalls, visit https://www.attconnects.com/stories/fighting-fraud-atts-commitment-to-protecting-americans/