AT&T Is Now Enrolling Customers in the FCC’s Temporary Emergency Broadband Benefit Program

AT&T Blog Team
May 27, 2021
Broadband Access and Affordability

AT&T Is Now Enrolling Customers in the FCC’s Temporary Emergency Broadband Benefit Program

We believe that broadband connectivity is essential for all Americans. People depend on technologies like the internet to stay connected to every part of their lives.

The COVID-19 pandemic has brought national awareness to the lack of internet accessibility for millions of Americans – especially for low-income families. That’s why we are working to help households stay connected. AT&T is participating in the FCC’s Emergency Broadband Benefit (EBB) Program to help eligible households with connectivity costs during the pandemic.

The monthly cost of broadband – after applying the EBB – can temporarily fall to as low as $0 a month.1

In these difficult economic times, the EBB will help qualifying households reduce wireline home internet or wireless service costs for activities like job searches, telehealth, remote work, and distance learning. EBB enrollment is now open, and the benefit can be applied to select plans for both new and existing AT&T and Cricket Wireless customers.

Help us spread the word. EBB applies to home internet and wireless connectivity.

Tell your constituents and members how they can take advantage of the EBB Program. Eligible households can temporarily obtain a single benefit of up to $50/month (or up to $75/month on qualifying Tribal lands) on:

  • Home Internet: services include Access from AT&T or select AT&T Internet rate plans, available within our 21-state wireline footprint.
  • Wireless: Eligible wireless plans from AT&T PREPAIDSM and Cricket Wireless, available in all 50 states and DC.

For more details, visit and


Enroll in the EBB Program today.

Households interested in using the benefit with AT&T should:

  • 1. Determine EBB Program eligibility by applying here.2
  • 2. Upon approval, qualifying customers can:
    • – Enroll with AT&T or Cricket if they are within the applicable AT&T or Cricket service area.
    • – Subscribe to select EBB service offerings.
    • – Provide affirmative consent to receive the benefit.  

Once customers verify that they are eligible, we’ll temporarily apply the benefit to their service.3

We are ready to help make internet access, through the EBB Program, available for American households challenged by the pandemic. Whether it’s staying in touch with family and friends, or helping to stay connected with work or school, we are committed to making broadband accessible and more affordable for communities in need across the U.S.

1 Additional fees and taxes may apply.
2 Importantly, consumers should first apply via Universal Service Administrative Company’s (USAC) EBB Consumer Portal before contacting AT&T or Cricket.
3 The EBB Program is scheduled to end 6 months after the COVID-19 emergency is officially declared over or when the Program’s funding is exhausted, whichever is first.  AT&T and Cricket will notify consumers of the anticipated end of the Program, and information will also be available from USAC and the FCC.

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