The Results are In: AT&T Fiber is #1 in LA, San Francisco and San Diego

Rhonda Johnson
April 27, 2022
Broadband Access and Affordability

The Results are In: AT&T Fiber is #1 in LA, San Francisco and San Diego

Fast, reliable and secure internet connectivity at home is vital. We learned over the last two years, with remote work and learning from home, that the lack of connectivity doesn’t just limit someone’s ability to connect online – it also prevents them from participating in our modern economy.

We see fiber as an asset that can provide more educational opportunities, enhance and improve access to healthcare, and strengthen the ways the community can connect with one another.

But don’t take our word for it – we now have independent reviews that show that AT&T Fiber is top ranked for customer satisfaction and best overall fiber internet provider in Los Angeles, San Francisco and San Diego. We’re excited our efforts to connect more Californians to high-speed internet are being noticed.

CNET recently named AT&T the best fiber internet provider of 2022 based on speeds, terms and value. And, they’ve gone on to name AT&T the best in Los Angeles, the second-largest metro in the U.S., San Francisco and San Diego.

The fact is, we’re building more fiber than anyone else: we have the largest fiber internet coverage and we’re the nation’s largest fiber internet provider.1 As the fastest-growing fiber internet provider2, we’re focused on capitalizing on the expansion of our fiber footprint and accelerating subscriber growth.

We are just getting started. With the introduction of our multi-gig speeds, we’re able to future-proof our network for society’s growing data demands. In a few short years, we’ve gone from 1 Gig to now multi-gig speeds. And we’ve even reached up to 10-Gig speeds in the lab environment. Our fiber is multi-gig capable the day we install it – so it can handle the demands of today, and in our hyperconnected future.

And our investments in broadband can go even further. AT&T is working with state, local and Tribal governments to expand broadband infrastructure and bridging the digital divide. We are working to bring high-speed internet to unserved and underserved areas through public-private cooperation. We’re working with the Rincon Band of Luiseño Indians in Southern California, for example, as they seek to bring broadband service to more than 400 homes on Rincon tribal lands.

Our work to help close the digital divide is equally important and ongoing. From 2021 to 2023, we have committed to investing $2 billion to help address the issue. We have also launched initiatives such as AT&T Connected Learning Centers to help narrow the homework gap by investing in connectivity, technology, digital literacy and learning tools to help today’s students succeed, inside and outside of the classroom.

That’s not all. Because the digital divide is also a matter of affordability, AT&T is also working to make internet access more affordable for low-income households. AT&T recently introduced a new plan in the Access from AT&T program that provides faster internet plans with up to 100 Mbps of symmetrical speeds for $30 per month with no cap on data usage. Eligible households that take advantage of the up-to-$30 per month Affordable Connectivity Benefit (ACP) federal benefit (or up to $75 per month for those on qualified Tribal lands) and apply it to their Access from AT&T plan can then receive internet service at no monthly charge.

We’re investing in and expanding the reach of our high-speed internet service, providing more affordable and accessible internet services to help close the digital divide and working to improve connectivity in underserved communities.

1 Based on the number of fiber to the home households using publicly available data.

2 Based on publicly-available data of net customer adds for major fiber providers over previous four quarters.

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